Enabling People to Execute Strategy isn’t just a tag, it’s our mission. CRC is proud to support an array of businesses execute strategies that will grow or scale their organization. The people-centered solutions we provide include Stakeholder Centered Leadership Coaching, Training & Facilitation, Planning & Performance Improvement, Team Building & Intervention, Diversity, Equity & Inclusion, and Strategic Change & Culture Alignment.
Additionally, at CRC, both in person and virtually, we always ensure each client receives:
Proven Processes
Dedicated Team
Desired Results
“Candelaria Reyes Consulting tenaciously builds effective and collaborative working relationships and facilitates cross-functional alignment, teamwork and communication by engaging key stakeholders in defining strategy and execution.” — Bob Ogletree, SR VP (Retired), CB&I
Stakeholder Centered Coaching
What if we could transform one of your superstars – at any level – to become a more effective, recognized leader? What would that be worth to you? Through Marshall Goldsmith’s (#1 coach in the world) Stakeholder Centered Coaching process, “95% of the 11,000+ leaders that we have worked with see positive and sustainable behavioral change.”
We coach these leaders to achieve positive, lasting change in behavior for themselves, their people, and their organization by guiding them through a world-renowned coaching process called Stakeholder Centered Coaching.
What’s different about this coaching process? Just as the title indicates, it’s centered around the individual’s stakeholders. Based on stakeholder feedback, the individual selects 1-2 leadership areas to improve and commits to that effort for 12 months, going public with the goal. Throughout the process there is active engagement of stakeholders and mini surveys to check progress. This transparency and vulnerability are essential to making the process work.
While the process is simple, it’s not easy. Success factors include the individual being coached demonstrates courage, discipline, and humility.
Pay for Performance. As the coach, we also have skin in the game. If the individual doesn’t improve, we don’t get paid. No one else gives you this guarantee.
“We count on Diana to provide a number of communications, leadership development and diversity and inclusion courses as she is an obvious subject matter expert. Based on the feedback we receive from participants; we will continue to partner with CRC and Diana.” — Cathy Reen, Senior Organizational Development Specialist, METRO
Soft Skills Facilitation
CRC knows that these so-called “soft skills” are the hardest ones to master.
Research shows these skills make or break careers, teams, and organizations. Leaders realize the necessity to build these skills in their employees for retention, motivation, and enhanced employee productivity.
CRC works with groups to develop or renew knowledge, skill, or values in support of a group goal through hands-on, experiential learning. We deliver interactive lunch & learns, half-day and full-day workshops on topics such as Inclusion & Unconscious Bias, Building Trust, Wellness, Conflict, Communication & Connection, Effective Relationships, Emotional Intelligence, Accelerated Problem Solving, Business Writing, and Strategic Thinking.
Participants gain a common language and approach that align with organizational culture; foster two-way accountability for goal accomplishment; gain commitment and a sense of partnership with work teams; and match the appropriate leadership style to the situation.
These experiential learning events can be tailored for individual contributors or manager groups. Contact us for an updated course catalog. Learn more about our Foundations of Leadership and Advanced Leadership Programs.
Technical Training
CRC develops and delivers learning services and solutions to make people, business, and processes more effective and efficient. As industries struggle to adapt to rapid technological growth, aging workforces, and changing generations in the workforce, leaders are experiencing an urgent need for technical competence. To remain competitive, improve performance, and be ready for anticipated business growth, operations and support service groups must build core functional competencies in their specific job roles.
CRC provides full-scope global solutions from inception to execution, which include needs analyses, instructional design, curriculum development, implementation, improvement cycle, and program evaluations.
“Through the program development and delivery, Diana has been a force, always keeping the team focused and moving forward. Sometimes gentle, other times, when necessary, more assertive. She understands people and can quickly read a room to evaluate the effectiveness of the delivery. Most impressive is her ability to handle very strong type-A personalities, such that all team members are kept on track. “ — Rusty DeBarge, President of Primoris Industrial Constructors
Process & Performance Improvement
CRC works with each group to analyze the current way of doing a specific piece of work to determine whether there is a better way to design and deliver how the work gets done. CRC can take a neutral stance; step back from the details; facilitate the flow of the group’s ideas, solutions, and decisions; and use a process-based model that designs, plans, guides, and controls, allowing the organization to reach its true objectives. What makes CRC’s process different is the two-way accountability, strong facilitation skills that resonate across business units/functions, ability to explore and challenge ideas, and natural curiosity that propels CRC to ask the questions that would drive the right behaviors, culture, and metrics.
Diversity, Equity and Inclusion
CRC focuses on impacting our clients for the better. CRC guides clients through a 3-step process that may include training, focus groups, inclusive work plans, culture assessments, strategic planning, and policy.
Awareness: Providing education, including unlearning certain behaviors, starting conversations, being an upstander
Commitment: Identifying actions to take, building empathy, changing behavior, calling out when excluded
Allyship: Exploring the opportunities to practice this support
This process can include training, focus groups, inclusive work plans, culture assessments, strategic planning, and policy.
“Candelaria Reyes Consulting has been the innovative, professional, refresher that our team needed to deepen connection and understanding with one another and those we serve. Diana is an experienced, passionate facilitator and she creates an atmosphere that encourages honesty, empathy, and creativity. We look forward to additional teambuilding sessions with Candelaria Reyes Consulting.” — Margaret Creswell, Regional Engagement Lead, Cigna
Talent Management & Development
CRC advises managers in assessing their department’s workforce so that the right people are in the right roles with the right set of skills at the right time.
CRC also supports managers by developing teams that work more effectively together, which retains talent, and builds succession plans. The teams, guided by CRC, identify key issues, gather relevant information, and outline action plans to facilitate growth, unity, and harmony.
Strategic Change & Alignment
CRC guides leaders in planning and implementing organizational and cultural changes to create an environment that effectively adopts, supports, and fosters change. CRC works with client groups to develop a shared experience, shared story, and shared outcomes through listening sessions, external analysis and research, dialogue, and visionary context. Through CRC’s simple, yet disciplined, approach the client group walks away with an actionable plan that outlines their strategic goals, grand purpose, written strategy, goal tracking methodologies, and communication. CRC’s process starts with the future in mind, identifies the drivers of change, and works to cascade and align goals across multiple owners creating a “shared accountability” that is vital for success resulting in practical solutions ready for implementation.